{"id":11330,"date":"2023-04-12T10:03:55","date_gmt":"2023-04-12T09:03:55","guid":{"rendered":"https:\/\/www.marco.co.uk\/?p=11330"},"modified":"2023-04-12T10:18:53","modified_gmt":"2023-04-12T09:18:53","slug":"marco-hi-care-support","status":"publish","type":"post","link":"https:\/\/vipgo.atsautomation.com\/marco\/marco-hi-care-support\/","title":{"rendered":"MARCO Hi-Care Support"},"content":{"rendered":"\n<p><strong>MARCO Hi-Care<\/strong> is a structured support program that helps to ensure that your business-critical production processes run as smoothly as possible. Each Service Level Agreement is tailored to reduce any risk that may arise in production.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>With highly trained engineers, remote assistance and web-based telematics, MARCO\u2019s System Support Department have the skills required to ensure the customer has complete confidence. &nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The MARCO Hi-Care support programme is offered with all products to ensure that your MARCO system is fully supported in the most efficient and timely manner.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Key features of MARCO Hi-Care include:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 23%\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"5184\" height=\"3456\" src=\"https:\/\/www.marco.co.uk\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?w=700\" alt=\"\" class=\"wp-image-11343 size-full\" srcset=\"https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg 5184w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=300,200 300w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=768,512 768w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=1024,683 1024w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=1536,1024 1536w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=2048,1365 2048w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/IMG_9498.jpg?resize=700,467 700w\" sizes=\"auto, (max-width: 5184px) 100vw, 5184px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\"><li>Priority engineer response<\/li><li>Reduced call-out and labour charges for unscheduled visits<\/li><li>20% discount on all&nbsp;<a href=\"https:\/\/www.marco.co.uk\/marco-support-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">spare parts<\/a><\/li><li>Detailed technician reports following all site visits<\/li><li>Software updates to promote continuous improvement<\/li><li>Scheduled visits for regular calibrations<\/li><li>Reduced costs of in-house or customer site training with&nbsp;<a href=\"https:\/\/www.marco.co.uk\/ycm-training\/\">MARCO Academy<\/a><\/li><\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.marco.co.uk\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?w=700\" alt=\"\" class=\"wp-image-11334\" width=\"1024\" height=\"111\" srcset=\"https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png 2482w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=300,32 300w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=768,83 768w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=1024,111 1024w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=1536,166 1536w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=2048,221 2048w, https:\/\/vipgo.atsautomation.com\/marco\/wp-content\/uploads\/sites\/49\/2023\/04\/proactive.png?resize=700,76 700w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-left\"><strong>Planned Preventative Maintenance<\/strong><\/p>\n\n\n\n<p>Performing preventive maintenance prolongs the life of your equipment, reduces risk of lost production, minimises reactive maintenance costs, increases performance of equipment, and optimises production and maintenance scheduling.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Contact our <strong>After Sales Team<\/strong> for more information about MARCO Hi-Care and how we can support your business <a href=\"mailto:erica.lopez@marco.co.uk\">erica.lopez@marco.co.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MARCO Hi-Care is a structured support program that helps to ensure that your business-critical production processes run as smoothly as&#8230;<\/p>\n<div class=\"post-button\"><a href=\"https:\/\/vipgo.atsautomation.com\/marco\/marco-hi-care-support\/\">Read More<\/a><\/div>\n","protected":false},"author":355,"featured_media":11350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6,7,11,8,57,1],"tags":[19,21,12,132,131,59],"class_list":["post-11330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-news","category-food-manufacturing","category-formulation","category-fresh-produce","category-marco-support","category-uncategorized","tag-food-manufacturing","tag-formulation-industries","tag-fresh-produce","tag-marco-engineer","tag-marco-hi-care","tag-marco-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - 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