{"id":6016,"date":"2021-02-08T14:41:06","date_gmt":"2021-02-08T13:41:06","guid":{"rendered":"https:\/\/www.raytecvision.com\/service-team\/"},"modified":"2025-12-11T15:33:30","modified_gmt":"2025-12-11T14:33:30","slug":"service-team","status":"publish","type":"page","link":"https:\/\/vipgo.atsautomation.com\/oldraytec\/en\/about-us-food-sorting-technology\/raytec-people\/service-team\/","title":{"rendered":"Service Team"},"content":{"rendered":"<p style=\"text-align: center;\">Raytec works with a proven group of technicians around the world.<\/p>\n<p style=\"text-align: center;\">Our technicians support our clients based on their area of origin so the actions to improve the functionalities\u00a0of the machines are fast and efficient.<\/p>\n<p style=\"text-align: center;\">Our After Sales Department in Parma and Woodland coordinate technical interventions and assistance, supports remote services, and manages sales and logistics of spare parts.<\/p>\n<p style=\"text-align: center;\"><strong>REMOTE ASSISTANCE<\/strong><\/p>\n<p style=\"text-align: center;\">RayAction is Raytec Vision&#8217;s technical assistance service to guarantee customers remote technical support on installed machines.<\/p>\n<p style=\"text-align: center;\">Thanks to RayAction, Raytec Vision is able to provide an efficient technical assistance service both to its operators present all over the world, and directly to the customer to monitor the performance and solve any problems on the machines installed.<\/p>\n<div id=\"mapplic-id35776\" data-mapdata=\"{&quot;mapwidth&quot;:&quot;1600&quot;,&quot;mapheight&quot;:&quot;1015&quot;,&quot;minheight&quot;:&quot;600&quot;,&quot;maxheight&quot;:&quot;800&quot;,&quot;action&quot;:&quot;tooltip&quot;,&quot;fillcolor&quot;:&quot;#1e73be&quot;,&quot;moretext&quot;:&quot;More&quot;,&quot;maxscale&quot;:&quot;4&quot;,&quot;fullscreen&quot;:false,&quot;hovertip&quot;:true,&quot;hovertipdesc&quot;:false,&quot;smartip&quot;:false,&quot;deeplinking&quot;:true,&quot;linknewtab&quot;:false,&quot;minimap&quot;:false,&quot;animations&quot;:false,&quot;zoom&quot;:true,&quot;zoombuttons&quot;:true,&quot;clearbutton&quot;:true,&quot;zoomoutclose&quot;:true,&quot;closezoomout&quot;:false,&quot;mousewheel&quot;:true,&quot;mapfill&quot;:false,&quot;sidebar&quot;:true,&quot;search&quot;:false,&quot;searchdescription&quot;:false,&quot;alphabetic&quot;:true,&quot;thumbholder&quot;:true,&quot;hidenofilter&quot;:false,&quot;highlight&quot;:false,&quot;topLat&quot;:&quot;&quot;,&quot;leftLng&quot;:&quot;&quot;,&quot;bottomLat&quot;:&quot;&quot;,&quot;rightLng&quot;:&quot;&quot;,&quot;levels&quot;:[{&quot;id&quot;:&quot;world&quot;,&quot;title&quot;:&quot;World&quot;,&quot;map&quot;:&quot;\/\/www.raytecvision.com\/wp-content\/plugins\/mapplic\/maps\/world.svg&quot;,&quot;minimap&quot;:&quot;&quot;,&quot;locations&quot;:[{&quot;id&quot;:&quot;us&quot;,&quot;title&quot;:&quot;USA&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Service USA&lt;\/strong&gt;&lt;br \/&gt;45 Matmor Road, Suite 110&lt;br \/&gt;Woodland CA, 95776&lt;br \/&gt;+1 5306656711&lt;br \/&gt;raytec.serviceusa@raytecvision.com&lt;\/p&gt;&quot;,&quot;action&quot;:&quot;default&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;x&quot;:&quot;0.2160&quot;,&quot;y&quot;:&quot;0.5007&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;fill&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;america&quot;},{&quot;id&quot;:&quot;br&quot;,&quot;title&quot;:&quot;Brazil&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;fill&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;america&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.3616&quot;,&quot;y&quot;:&quot;0.7399&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;},{&quot;id&quot;:&quot;ca&quot;,&quot;title&quot;:&quot;Canada&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Abbey Packaging Equipment Ltd&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;service@abbeyequipment.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;category&quot;:&quot;america&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.1824&quot;,&quot;y&quot;:&quot;0.3835&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;},{&quot;id&quot;:&quot;cl&quot;,&quot;title&quot;:&quot;Chile&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;category&quot;:&quot;america&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.3096&quot;,&quot;y&quot;:&quot;0.8217&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;},{&quot;id&quot;:&quot;fr&quot;,&quot;title&quot;:&quot;France&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Techn&#039;Agro SAS&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;https:\/\/www.google.com\/search?q=techn%27agro&amp;amp;rlz=1C1ONGR_itIT1078IT1078&amp;amp;oq=techn%27agro&amp;amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTILCAEQABgNGBMYgAQyCggCEAAYDRgTGB4yCggDEAAYDRgTGB4yCggEEAAYDRgTGB4yCggFEAAYDRgTGB4yCggGEAAYChgTGB4yCggHEAAYChgTGB4yCAgIEAAYExgeMgoICRAAGA0YExge0gEINjcxOGowajeoAgCwAgA&amp;amp;sourceid=chrome&amp;amp;ie=UTF-8#\\&quot; data-dtype=\\&quot;d3ph\\&quot; data-local-attribute=\\&quot;d3ph\\&quot; data-ved=\\&quot;2ahUKEwj90JzZ7_uQAxXG9bsIHXhyMekQkAgoAHoECCEQAg\\&quot;&gt;&lt;span aria-label=\\&quot;Chiama il numero di telefono +33 4 90 84 00 00\\&quot;&gt;+33 4 90 84 00 00&lt;\/span&gt;&lt;\/a&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;mailto:pierre.mametz@raytecvision.com\\&quot;&gt;pierre.mametz@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.5062&quot;,&quot;y&quot;:&quot;0.4734&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;gr&quot;,&quot;title&quot;:&quot;Greece&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.5581&quot;,&quot;y&quot;:&quot;0.5232&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;it&quot;,&quot;title&quot;:&quot;Italy&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.5336&quot;,&quot;y&quot;:&quot;0.5007&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;mx&quot;,&quot;title&quot;:&quot;Mexico&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.2261&quot;,&quot;y&quot;:&quot;0.6002&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;america&quot;},{&quot;id&quot;:&quot;pe&quot;,&quot;title&quot;:&quot;Peru&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.2964&quot;,&quot;y&quot;:&quot;0.7367&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;america&quot;},{&quot;id&quot;:&quot;pl&quot;,&quot;title&quot;:&quot;Poland&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.5510&quot;,&quot;y&quot;:&quot;0.4445&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;pt&quot;,&quot;title&quot;:&quot;Portugal&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.4756&quot;,&quot;y&quot;:&quot;0.5168&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;es&quot;,&quot;title&quot;:&quot;Spain&quot;,&quot;description&quot;:&quot;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.4878&quot;,&quot;y&quot;:&quot;0.5103&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;th&quot;,&quot;title&quot;:&quot;Thailand&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.7648&quot;,&quot;y&quot;:&quot;0.6179&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;asia&quot;},{&quot;id&quot;:&quot;tr&quot;,&quot;title&quot;:&quot;Turkey&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.5825&quot;,&quot;y&quot;:&quot;0.5152&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;europe&quot;},{&quot;id&quot;:&quot;vn&quot;,&quot;title&quot;:&quot;Vietnam&quot;,&quot;description&quot;:&quot;&lt;p&gt;&lt;strong&gt;Raytec Vision Spa&lt;\/strong&gt;&lt;\/p&gt;&lt;p&gt;&lt;a href=\\&quot;tel:+390521303427\\&quot;&gt;+39 0521 303 427&lt;\/a&gt;&lt;\/p&gt;&lt;p style=\\&quot;text-align: left;\\&quot;&gt;&lt;a href=\\&quot;mailto:raytec.service@raytecvision.com\\&quot;&gt;raytec.service@raytecvision.com&lt;\/a&gt;&lt;\/p&gt;&quot;,&quot;pin&quot;:&quot;pin-disk pin-label&quot;,&quot;action&quot;:&quot;default&quot;,&quot;x&quot;:&quot;0.7831&quot;,&quot;y&quot;:&quot;0.6420&quot;,&quot;level&quot;:&quot;world&quot;,&quot;color&quot;:&quot;#1e73be&quot;,&quot;category&quot;:&quot;asia&quot;}]}],&quot;styles&quot;:[],&quot;categories&quot;:[{&quot;title&quot;:&quot;America&quot;,&quot;id&quot;:&quot;america&quot;,&quot;about&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;color&quot;:&quot;&quot;},{&quot;title&quot;:&quot;Europe&quot;,&quot;id&quot;:&quot;europe&quot;,&quot;about&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;color&quot;:&quot;&quot;},{&quot;title&quot;:&quot;Asia&quot;,&quot;id&quot;:&quot;asia&quot;,&quot;about&quot;:&quot;&quot;,&quot;icon&quot;:&quot;&quot;,&quot;color&quot;:&quot;&quot;}]}\" data-height=\"auto\"><\/div>\n<h3>Contact us to request information or a free quote<\/h3>\n<p>\t\t\t<a href=\"https:\/\/www.raytecvision.com\/en\/contacts\/\"><br \/>\n\t\t\t\t\t\tCONTACT US<br \/>\n\t\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raytec works with a proven group of technicians around the world. Our technicians support our clients based on their area of origin so the actions to improve the functionalities\u00a0of the machines are fast and efficient. Our After Sales Department in Parma and Woodland coordinate technical interventions and assistance, supports remote<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":13113,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6016","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact us for assistance on our food quality technology<\/title>\n<meta name=\"description\" content=\"With a team of technicians around the world, Raytec offers quick assistance on food quality technology both in person and remotely. 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